Supply Criteria

The supply of hairdressing supplies is restricted by our suppliers. These restrictions require us only to supply to council registered salons, home salons and mobile hairdressers. Accordingly, we reserve the right to cease or refuse supply to those we consider do not meet this criteria.

As all products are supplied in the course of business the Consumer Guarantees Act shall not apply.

Quotes, Pricing & Orders

All quotes are valid for 30 days from the date of issue. All prices that we quote are in New Zealand Dollars ($) and are exclusive of shipping and handling or GST. We reserve the right to change the pricing of goods and services at any time. We reserve the right to refuse orders without giving any reasons.

Warranty

We expect that items that we supply will be suitable for the purpose intended by the manufacturer. If this is not the case you may return items for either a refund or exchange as allowed by New Zealand law.

We do not offer any warranties additional to those offered by the manufacturer unless otherwise previously agreed when your order is accepted. Not all manufacturer’s offer warranties as standard. It is your responsibility to ensure that have made adequate provision for the maintenance of any items purchased.

Where an item is found to be damaged on receipt we will arrange for collection at no charge to you.

You will be responsible for the costs of carriage of any items back to us for maintenance, unless otherwise previously agreed in writing. You will be responsible for the care of these items until they are delivered to us by your chosen carrier.

Returns (does not apply to furniture plant)

If you wish to return an item, other than an item of furniture or plant, because it is no longer required by you then this must be done within one week of delivery at your expense. In the event of there being no fault with the returned items, we reserve the right to charge a restocking fee not exceeding 10% or $15 (whichever is greater) of the price of the items. Items will be accepted for restocking if they are complete, unused and in perfect condition that is suitable for resale with their original packaging. Delivery costs for any alternative goods will be charged to you.

Payment Methods

We are able to accept the following methods of payment for any products or services provided. Cash, company or personal cheques made payable to “Southern Salon Supplies” and credit card. Payment other than in cash occurs only when available to us in cleared funds.

Normal Transactions

Payment in full is required with any order.