Payments, Discounts & Pricing
Payments
Where is my invoice?
Where is my invoice?
The document included with your order is your official tax invoice. It includes your Tax Invoice Number, GST Number, and Southern Salon Supplies' bank account details. Payment terms and due dates are outlined on your monthly statement.
Some orders may be split into multiple shipments. In these cases, each shipment may include duplicates of the same tax invoice. These duplicates do not represent additional charges and all relate to the original order.
What payment methods do you accept?
What payment methods do you accept?
We use WindCave to accept a wide range of card and online banking payment methods for Cash Accounts. Credit Trade Accounts have the option to use “20th of the following month” payment terms.
Can I pay later?
Can I pay later?
You must have a Credit Trade Account to use the “20th of the following month” payment option.
Is it safe to shop on your site?
Is it safe to shop on your site?
Yes it is. We use a secure domain and do not store any payment information that we process.
Do you offer trade accounts or credit terms?
Do you offer trade accounts or credit terms?
Yes, we offer both Cash and Credit Trade Accounts. Cash Accounts must be paid upon ordering. Credit Accounts can choose to pay upfront or place their order on account and use the “20th of the following month” payment terms.
Where can I find my inovice?
Where can I find my inovice?
Your invoice will be sent directly to your company's main contact email address.
Discounts
Do you offer discounts?
Do you offer discounts?
Yes! We run promotions that change each month. We also have a Loyalty Club for Trade customers who meet certain criteria. To learn more, contact your Area Manager or call us on 0800 10 44 10.
Where can I find the monthly promotions?
Where can I find the monthly promotions?
Our monthly promotions will be sent directly to your inbox if you consented to receiving marketing emails from us. If you are not receiving our monthly promotions, please check your spam/junk inbox. If you still can't find them, please call us on 0800 10 44 10 or email customerservice@haircare.co.nz
How do I apply a discount code?
How do I apply a discount code?
Discount codes can be applied at checkout. The area to input the discount code is found near the payment and order summary within checkout.
Do you have a Loyalty Club?
Do you have a Loyalty Club?
Yes we do! We offer a Loyalty Club to our Pure Colour customers. If you use pure colour and want to see if you're eligible to join our Loyalty Club, please contact your designated Area Manager or call us on 0800 10 44 10.
Loyalty Club: Why can't I see my discount?
Loyalty Club: Why can't I see my discount?
Don't worry, your discount is applied automatically across the site and it overrides our normal trade pricing.
Pricing
Does pricing exclude GST?
Does pricing exclude GST?
All pricing on our store excludes GST.
Are the prices online the same as your branch locations?
Are the prices online the same as your branch locations?
We keep both prices as identical as possible.
What does "20th of following month" mean?
What does "20th of following month" mean?
"20th of following month" refers to our credit account Payment Terms. When you place an order 'On Account' your invoice will automatically be due on the 20th of the following month.